Contact Nevlin
Questions? Write to us
Email support@nevlin.com about your account, a charge or a lesson, and our support team will get back to you.
Get help with your account
Billing
A charge you don’t recognize, a renewal, or cancelling your plan.
Access
Trouble signing in after you paid, or opening the app.
A lesson question
Something in a lesson doesn’t make sense, or looks wrong.
What to include
Your email
The address you used to pay. It’s how we find your account.
What happened
A sentence or two, and a screenshot if you have one.
For a charge
The date and amount shown on your bank statement.
Cancelling your plan
Open Profile → Subscription in the app and cancel at least 24 hours before your billing period ends. You keep access until the end of the period you paid for.
How to reach us
Nevlin is operated by NEVLIN LIMITED, Spyrou Kyprianou 38, Germasogeia, Limassol, 4042, Cyprus.
Email support@nevlin.com. It’s the fastest way to reach our support team.
Common questions
Open Profile → Subscription in the app and cancel at least 24 hours before your billing period ends. You keep access until the period you paid for ends.
Email support@nevlin.com from the address you used to pay, and tell us what you see when you try to sign in.
The Nevlin Support Center has answers about billing, signing in and lessons.
